If you wish to cancel any reservation made with us, this should be completed no later than 48 hours prior to your excursion date. Should you wish to cancel the excursion during the 48 hours period; your deposit will be non-refundable. In order for you to cancel, kindly contact us at the soonest through email or phone call.
For the safety of our guest, we may postpone or cancel the excursion due to extreme weather conditions or any other pivotal factors. Should this occur, we will notify you immediately and a full amount of your paid deposit/full amount will be refunded to you within 5 working days of notice of the cancellation.
We strongly advise you to respect the cancellation policy.
We are especially known to be one of the most convenient Excursion Specialist in Seychelles. Thus, we enable our guest to make Late Bookings while we organize and tailor suit your excursion during your stay. For this option, we advise you to make full payment for the excursion. Should you choose to cancel the late booking option, kindly note that a 20% cancellation fee will be charged and deducted on the amount paid. The rest of the amount will be refunded to you in 5 working days.
When reserving and making your confirmation, regrettably the availability of your chosen excursion may be uncertain as a few of our excursions are outsourced to our partners. Nonetheless, it is only after you have made your reservation that we will be able to confirm your booking. Should your chosen date or excursion be unavailable, we will contact you immediately to provide other options & services closest to the chosen date and type of excursion. However, should at this point you wish to cancel your reservation, we shall refund the full amount of your paid excursion within 5 working days of cancellation.